NNK2tog Privacy Policy

Introduction

I, Clare Crouch, ("I", "me", "my") am committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use, store, and protect your personal information when you use my online platform, subscribe to my membership, or engage with my services. It also outlines your rights regarding your personal data.

By using my services, you agree to the collection and use of your information as described in this Privacy Policy.

Information I Collect 

I may collect and process the following types of personal data:

Personal Information: Your name, email address, phone number, billing information, and any other details you provide during the subscription process.

Account Information: Username, password, and other registration details for accessing the membership platform.

Usage Data: Information about how you use the platform, including browsing patterns, page visits, and interaction with content.

Payment Information: Credit card or other payment details used for subscription payments (processed securely by third-party payment providers).

Communications: Emails, chat messages, and feedback you provide when contacting me for support or inquiries.

How I Use Your Information

I use your personal information for the following purposes:

• To provide and manage your membership and subscription services.
• To communicate with you regarding your account, billing, or customer support requests.
• To improve the functionality and user experience of my online platform.
• To send you newsletters, updates, and promotional content (you may opt out of marketing communications at any time).
• To comply with legal obligations and protect the security and integrity of my platform.

Sharing Your Information

I will never sell your personal data to third parties. However, I may share your information with:

Service Providers: Third-party providers who help me process payments, manage customer accounts, and maintain the platform.

Legal Authorities: Where required by law, or if I believe disclosure is necessary to protect my rights, safety, or the security of the platform.

Data Storage and Security

I store your data securely and take reasonable measures to protect it from unauthorised access, loss, or misuse. I use encryption and secure servers to ensure your information is kept safe. However, no system is entirely secure, and I cannot guarantee the absolute security of your information.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access your personal data and request a copy of the information I hold.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to certain conditions.
• The right to object to or restrict the processing of your data in specific circumstances.
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact me at clare@nourishnurtureknit.com.

Cookies

I use cookies and similar technologies to enhance your experience on my platform. These cookies may collect information such as your IP address, browser type, and preferences. You can manage or disable cookies in your browser settings, though this may affect the functionality of the platform.

Changes to My Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page, and I will notify you of significant updates via email or on the platform.

Contact Me

If you have any questions or concerns about this Privacy Policy, please contact me at:

Clare Crouch, Nourish Nurture Knit

clare@nourishnurtureknit.com